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POST
/
v1
/
tickets
/
create-ticket
Create Ticket
curl --request POST \
  --url https://api.example.com/v1/tickets/create-ticket \
  --header 'Content-Type: application/json' \
  --data '
{
  "subject": "<string>",
  "description": "<string>",
  "priority": "<string>",
  "status": "<string>",
  "owner_id": "<string>",
  "account_id": "<string>",
  "contact_id": "<string>"
}
'
{
  "ticket": {
    "id": "<string>",
    "ticket_number": "<string>",
    "subject": "<string>",
    "description": "<string>",
    "status": "<string>",
    "priority": "<string>",
    "owner_id": "<string>",
    "account_id": "<string>",
    "contact_id": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "closed_at": "2023-11-07T05:31:56Z",
    "resolved_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z",
    "last_comment": "<string>"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.atonom.ai/llms.txt

Use this file to discover all available pages before exploring further.

Body

application/json
​
subject
string

Short title or subject line for the ticket.

​
description
string

Initial description or body text.

​
priority
string

Priority label or level when set.

​
status
string

Initial status when set.

​
owner_id
string

Assignee user id when set.

​
account_id
string

Related account id when set.

​
contact_id
string

Related contact id when set.

Response

OK

​
ticket
object

Created ticket as stored in the CRM.