Skip to main content
POST
/
v1
/
tickets
/
update-ticket
Update Ticket
curl --request POST \
  --url https://api.example.com/v1/tickets/update-ticket \
  --header 'Content-Type: application/json' \
  --data '
{
  "id": "<string>",
  "subject": "<string>",
  "description": "<string>",
  "priority": "<string>",
  "status": "<string>",
  "owner_id": "<string>",
  "account_id": "<string>",
  "contact_id": "<string>"
}
'
{
  "ticket": {
    "id": "<string>",
    "ticket_number": "<string>",
    "subject": "<string>",
    "description": "<string>",
    "status": "<string>",
    "priority": "<string>",
    "owner_id": "<string>",
    "account_id": "<string>",
    "contact_id": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "closed_at": "2023-11-07T05:31:56Z",
    "resolved_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z",
    "last_comment": "<string>"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.atonom.ai/llms.txt

Use this file to discover all available pages before exploring further.

Body

application/json
id
string

Ticket id to update.

subject
string

New subject when provided.

description
string

New description when provided.

priority
string

New priority when provided.

status
string

New status when provided.

owner_id
string

New assignee user id when provided.

account_id
string

New related account id when provided.

contact_id
string

New related contact id when provided.

Response

OK

ticket
object

Ticket after applying updates.