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POST
/
v1
/
tickets
/
get-ticket
Get Ticket
curl --request POST \
  --url https://api.example.com/v1/tickets/get-ticket \
  --header 'Content-Type: application/json' \
  --data '
{
  "ticket_number": "<string>"
}
'
{
  "ticket": {
    "id": "<string>",
    "ticket_number": "<string>",
    "subject": "<string>",
    "description": "<string>",
    "status": "<string>",
    "priority": "<string>",
    "owner_id": "<string>",
    "account_id": "<string>",
    "contact_id": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "closed_at": "2023-11-07T05:31:56Z",
    "resolved_at": "2023-11-07T05:31:56Z",
    "updated_at": "2023-11-07T05:31:56Z",
    "last_comment": "<string>"
  }
}

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Body

application/json
ticket_number
string

Ticket number to fetch.

Response

OK

ticket
object

Ticket matching the ticket number.